Our Services
Managed Services & Support
Maximizing Value Beyond Implementation
Technology success doesn’t stop at go-live. We provide SLA-driven managed services across infrastructure, applications, cloud, and databases. From 24×7 monitoring to functional AMS and DevOps support, our teams ensure stability, security, and continuous optimization. Your operations run smoothly while you focus on strategy and growth.
Infrastructure Managed Services
Offerings / Functionalities
- 24×7 monitoring & administration (servers, networks, storage, data centers)
- Incident, problem, and change management
- Backup, disaster recovery & high availability
- Capacity planning & performance optimization
Application Managed Services (AMS)
Offerings / Functionalities
- Functional & technical support for ERP, CRM, HCM systems
- Bug fixes, enhancements, and change requests
- Release & patch management
- SLA-driven support models (L1, L2, L3)
Cloud Managed Services
Offerings / Functionalities
- Multi-cloud monitoring & optimization (AWS, Azure, GCP, OCI)
- Cloud resource provisioning & governance
- FinOps (cost tracking & optimization)
- Security & compliance management
Database Management Services
Offerings / Functionalities
- DB monitoring & administration
- Backup & recovery
- Performance tuning
- Security patching & upgrades (Oracle, SQL Server, MySQL, PostgreSQL, etc.)
Network & Security Operations (NOC/SOC)
Offerings / Functionalities
- Firewall, VPN & SD-WAN management
- Threat monitoring & vulnerability management
- Identity & access management (IAM)
- SIEM & SOC operations
End-User & Helpdesk Support
Offerings / Functionalities
- 24×7 service desk (onsite & remote)
- Ticketing & ITSM integration
- Desktop support (L1/L2)
- User onboarding & training
DevOps & Automation Support
Offerings / Functionalities
- CI/CD pipeline monitoring
- Infrastructure automation (Terraform, Ansible)
- Automated alerts & issue remediation
- Cloud-native support (containers, serverless)